Weddings
Verona
Secret Garden
Enchanted
Nantucket
Amalfi
Appleby
Tivoli
Ordering
FAQ

ORDERING



STEP ONE:

Once you have chosen your favourite design from our collection, hit the “order now” button to fill out the online order form.

We will then get in touch with you to confirm the order and collect any additional information we may need from you (wording, colours etc.). You will also receive your invoice, which will require a 50% non-refundable deposit, before we can begin.

STEP TWO:

Once we have received your deposit, we will begin to incorporate your personalised content into your chosen design. We will also make any custom changes that you desire at this point.

When your stationery has been customised for your event, we will email you a PDF proof of each piece for you to look over. We want your design to be perfect! If you are not completely satisfied with your proofs, we offer 2 free rounds of changes. Subsequent revisions will occur a cost of $25 each.

Your approval of your final proofs and payment of the balance for your order is required before your stationery can proceed to production.

Please note that upon final approval of your personalised order we cannot accept returns due to any and all errors (such as misspelled words etc.). By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, we are required to charge for a reprint.

STEP THREE:

After receiving your approval, your stationery will be printed, wrapped and delivered to your door within 2-4 weeks.

Shipping prices are not included in the balance, but will be billed at cost after your order has been shipped. Australian orders have the option for either Express or Registered Post, International orders can be sent by Express Post International or Registered International.